Jennifer Altherr

Warranty Manager

Jennifer’s expertise extends beyond the realm of home building. With 12 years of experience in various roles within a law firm, including real estate litigation, Jennifer brings a unique perspective to her position and an ability to support QBW members.

Jennifer finds joy in spending time with her family and her dog, attending concerts, and relishes high adventure outings. Jennifer is lifelong Atlanta Braves fan.

Jennifer’s favorite part of working with builders and homeowners is hearing the stories shared by builders about their interactions with homeowners, fostering a deeper understanding of client needs and staying updated on industry trends.

Her commitment to her role and unique background make her an invaluable asset to our team, ensuring exceptional service and expertise for QBW members and their homeowners.

Jennifer joined the QBW team in 2019.


Managing Escalated homeowner situations

I’ll help guide and support your interests during escalated homeowner situations. Ultimately my goal is to resolve homeowner requests quickly and effectively while protecting your reputation and resources.  

Managing homeowner Complaints & Claims

I’ll work with your warranty management team to act on your behalf and as a representative of QBW to calmly advise frustrated homeowners with the goal of fair and satisfied outcomes.


Arbitration & Legal Proceedings

With the support of our proven legal resources and forensic engineer, when arbitration is required or cannot be avoided, I’ll engage with appropriate parties and keep you informed of your responsibilities along the way.