Mackenzie Taw

Relationship Manager

Mackenzie is a resilient and driven partner to QBW members. With a background in maintaining builder and contractor relationships with vendors, she brings six years of invaluable experience to her role. Her colleagues describe her as collaborative and a team player.

Outside of work, Mackenzie’s world revolves around her family. She also enjoys creative outlets like painting, crafting, photography, music, and theatre.

Mackenzie excels at building strong relationships with builders. By continually expanding her practical knowledge of the home building industry, she is an essential partner to builder members who rely on her support. 

Mackenzie joined the QBW team in 2024.

1.800.334.9143 ext.158    |    mtaw@qbwc.com

WhAT I CAN Help WITH

WARRANTY ENROLLMENT, SOFTWARE, & BILLING SUPPORT

I can help you with any questions about enrolling homes for warranty, SOS Software, My Coverage, or QBW Direct.

I can also help with administrative questions involving things like billing, ACH, renewal, and more.

TRAINING & BEST PRACTICES

At your direction, I’ll help support your warranty, sales, and production teams by organizing and conducting training.

I’ll share with your team best practices for managing homeowner questions and inquiries about repair requests most commonly seen by QBW.

MARKETING RESOURCES

I can help you request marketing materials to promote your status as a Builder of Integrity to help attract potential home buyers, provide post-closing materials to help support a smooth warranty process.